Find your message below (search the page with Ctrl/⌘ F). Still
stuck? Email tom@wptom.com with the command you ran and the full output.
| Message |
What to do |
command not found: wptom |
Use npx wptom …, or install it: npm install -g wptom. More |
command not found: npx / node |
Install Node.js: step by step. |
Unsupported engine / requires Node >= 22 |
Your Node.js is too old: install the LTS version. |
Unknown command "…" |
A typo; the help lists every command: npx wptom --help. |
Can't reach https://app.wptom.com. Check your connection. |
No internet, or a firewall/proxy blocks app.wptom.com. Try again on another network. |
Unexpected response from https://app.wptom.com (…). |
A temporary server problem. Wait a minute and try again. |
| Message |
What to do |
my-site isn't empty. Pick a new folder. |
Use a new folder name, or empty that folder. |
aurora is a PRO template. Run wptom login first. |
Connect this computer: npx wptom login. |
Aurora isn't included in your license. Get all-access at wptom.com. |
Your license is for another template. Upgrade. |
No template called "…". |
Check the name with npx wptom list. |
… has no published version yet. / … isn't uploaded yet. |
The template isn’t released yet. |
aurora has no "…" option. Pick one of: files, sanity, emdash. |
Use one of the listed values with --cms. |
Checksum mismatch: the download is corrupted. Try again. |
The download was damaged on the way. Run the command again. |
Download failed (…). Try again. |
A network hiccup or an expired download link (they last 5 minutes). Run it again. |
| Message |
What to do |
No .wptom/meta.json here. Run wptom update inside a site created with wptom new. |
cd into your site’s folder first. |
.wptom/base is missing, so your edits can't be told apart from upstream. |
Restore the .wptom/base folder from a backup, or create a fresh site and move your content over. |
aurora@… no longer offers the "…" option. Nothing changed. |
The new version dropped your variant; ask us how to move over. |
aurora has no published version. |
No release to update to. |
Conflict markers (<<<<<<<) in files |
Expected when you and the update changed the same lines: resolve them. |
| Message |
What to do |
Nobody approved the code in time. Run wptom login again. |
Codes last 10 minutes. Run it again and click Approve in the browser. |
This login request expired or was denied. Run wptom login again. |
Someone clicked Deny, or it expired. Run it again. |
Could not start login. Try again in a moment. |
A temporary server problem. Try again. |
Already logged in as … Run wptom logout first to switch accounts. |
You’re connected already. wptom logout to switch. |
Not logged in. Run wptom login. |
Connect this computer with npx wptom login. |
This device was signed out. Run wptom login again. |
Removed under Devices or by a login past the device limit. Log in again. |
This license is suspended. Email tom@wptom.com. |
A payment dispute paused your license. Email us. |
| Browser shows No license yet |
The account you signed in with has no license. Sign in with the email you paid with. |
| Browser shows Code expired |
Run npx wptom login again for a new code. |
| Message (in your assistant) |
What to do |
No project found in … |
Open your site’s folder in the assistant, or ask it to pass the folder as directory. |
No components in …/src/components. |
The folder isn’t a WPTom site, or it has no components folder. |
Can't reach https://docs.wptom.com… |
No internet; the docs tools need it. The project tools work offline. |
